We recommended you to place order 3 working days in advance to ensure timely delivery.
Single Purchase Amount
|
HK Island, Kowloon & N.T. |
Tung Chung |
Discovery Bay |
< $500 |
>$500
-$1,000 |
>$1,000 |
< $500 |
>$500-$1,000 |
>$1,000 |
< $500 |
>$500 -$1,000 |
>$1,000 |
Delivery Charge |
$230 |
$200 |
$150 |
$380 |
$350 |
$300 |
$480 |
$450 |
$400 |
General Terms & Conditions
- Delivery service must be arranged at least 2 days before. Our staff will contact you upon receipt of your order to confirm delivery date. Final confirmation is subject to Matteo Party schedule.
- Our home delivery service is available for Hong Kong Island, Kowloon, The New Territories, Tung Chung and Chek Lap Kok, Discovery Bay (except Park Island and outlying islands).
- For flats without lift, there will be additional delivery charge of $20 for each level up.
- Delivery service is only available during 1pm to 7pm, Monday to Sunday.
- Additional purchases, new sales memos & amendments must be made 2 days before the scheduled delivery date. No refund or return is available on the excesses amount on delivery fee.
- Delivery failure due to no one answering the door upon the arrival of goods at the appointed time, will require a rescheduled delivery and therefore incur double delivery charges.
- Customer must report to our staff immediately if the balloon(s) is exploded or damaged on delivery. A Refund or return will be arranged within 7 days by returning the damaged balloon(s) with its sales receipt.
- The deliveries will be suspended under bad weather conditions, such as rain with thunderstorm, or when typhoon signal No.8 is hoisted or a black rainstorm warning is in effect.
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